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- Before our HomeHelpers are allowed to work, they have to go through a stringent screening process involving, a rigorous training program, a theory and practical exam. Only HomeHelpers who passed the...
- You can find the invoice of your completed services under “Past Bookings” in the HomeHelpy app.
- (1) Customers can only reschedule a booking 24 hours before your service commences. (2) The rescheduled dates and hours must amount to be lower or equivalent to the booking fee...
- 1. Service Booking A service with HomeHelpy is only booked after successful payment is made. 2. Cancellation Customers are to pay 50% of booking price if you cancel the booking 12-24 hours...
- When the payment process fails, you can retry by updating your payment details, or change a method of payment. If money is debited from your card but HomeHelpy shows that your payment did not go...
- In case of any problems regarding the payment process please send an email to enquiries@homehelpy.com. We will take care of your request as soon as possible.
- If you would like to request for an invoice, please email us at enquiries@homehelpy.com.
- 您可以在登录后，在HomeHelpy应用程序/网站中的个人资料更改您的详细信息。
- 您的个人信息会安全地保存在我们的服务器上，仅供HomeHelpy使用。 我们绝不会将您的个人信息出售给第三方。 请参阅我们的隐私政策以获取更多信息。
- （1) 客户只能在服务开始24小时之前重新安排预约时间。 （2）重新安排的日期和时间产生的新费用必须少于或等于之前预订的费用。 （3）您可以重新预订的最远日期只能是之前预订日期后的一个月。
